I Delivered Packages For Amazon And It Was A Nightmare
Amazon Flex allows drivers to get paid to deliver packages from their own vehicles. But is it a good deal for workers?
Im sure I looked comical as I staggered down a downtown San Francisco street on a recent weekday, arms full of packagesas I dropped one and bent down to pick it up, another fell, and as I tried to rein that one in, another toppled.
Yet it wasnt funny, not really. There I was, wearing a bright-yellow safety vest and working for Amazon Flex, a program in which the e-commerce giant pays regular people to deliver packages from their own vehicles for $18 to $25 an hour, before expenses. I was racing to make the deliveries before I got a ticketthere are few places for drivers without commercial vehicles to park in downtown San Francisco during the dayand also battling a growing rage as I lugged parcels to offices of tech companies that offered free food and impressive salaries to their employees, who seemed to spend their days ordering stuff online. Technology was allowing these people a good life, but it was just making me stressed and cranky.
NOT. A. GOOD. DEAL, I scrawled in my notebook, after having walked down nine flights of stairs, sick of waiting for a freight elevator that may or may not have been broken, and returned to my car for another armful of packages.
How Long Does It Take To Process The Amazon Flex Background Check
Amazon Flex passes the job of checking backgrounds to an outside company that specializes in this field. The check, under normal circumstances, takes only 2-5 days to complete, but it can take as long as 10 days to complete. If your check takes longer than 5 days, simply call Amazon Flex support to get a status on your background check. Provided theres nothing in your records that might be a problem, youll be up and driving for Amazon Flex before you know it.
Warehouses Move Closer To Homes
As the internet economy grows, so, too, does the importance of what is known as last-mile package delivery the final step in the increasingly competitive and costly process of moving items to customers homes as quickly as possible.
In New York, at least five warehouses, are in the works. Over the summer, Amazon opened a last-mile warehouse in the Bronx and another in Queens. It has also looked at leasing additional facilities for last-mile deliveries in Brooklyn.
The push to place warehouses closer to shoppers is an enormous shift. For years, retailers and e-commerce companies have largely served New York City from warehouses in the Lehigh Valley of Pennsylvania and industrial parks in northern New Jersey.
They emerged during the age of the Sears and J.C. Penney shopping catalogs and continued to thrive in the early days of online shopping, when five- to seven-day delivery times were the norm. Even today, many same-day or overnight deliveries follow that route, crossing into New York via bridges and tunnels.
Still, it became apparent that if New York City is going to be a competitive city in the world economy, its going to need logistics fulfillment centers as close to the consumer as possible, said Dov Hertz of DH Property Holdings, a real estate development company with plans for three last-mile warehouses in Brooklyn.
Developers of these warehouses have pledged to create thousands of jobs and reduce the wave of delivery trucks entering New York City.
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About Deliveries Shipped With Amazon
Amazon Logistics is Amazon’s delivery service. Orders shipped by Amazon Logistics will show as shipped with Amazon.
On-Road Incident Emergency Hotline
Safety is Amazon’s top priority. While most deliveries make it to customers without issue, we are ready to support you in the event of an emergency involving Amazon Logistics and Amazon Flex delivery drivers. If you witness or experience a serious on-road incident involving a delivery driver, please
How Amazon Delivers Packages In Less Than An Hour
At first, walking into Amazons new midtown Manhattan building feels just like entering any slick corporate office in the neighborhood. But pass the glowing marble-lined lobby and take the elevator to the fifth floor, and you suddenly find yourself surrounded by a bustling warehouse.
This facility is Amazons secret weapon that makes it possible to deliver packages in as quickly as an hour to locations in Manhattan, certain areas of Brooklyn, and Long Island City in Queens. New York is one of 20 cities across the U.S. where Amazon Prime Now, the companys ultrafast delivery service, is available. Amazon customers who pay $99 a year for a Prime account can shop for anything from Ben & Jerrys ice cream to last-minute Christmas gifts with near-instant delivery. The company even plans to play Santa Claus this holiday season, delivering packages just before midnight on Christmas Eve. This is especially important as Amazon gears up for what may be its biggest holiday season ever, as its expecting sales to grow between 14% and 25% compared to Q4 2014.
To the untrained eye it may look random, says Stephenie Landry, Amazons worldwide director of Prime Now. Yet Amazons pickers, employees who locate and package items for each order, move decisively and swiftly as they work. Their pace quickens still at the sound of a gong, the starting gun in the race to complete a one-hour delivery.
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Amazon Will Deliver Some Same
We knew Amazon was considering making one-day shipping the default for Prime-eligible purchases, but now, the company is going even further. Prime members in Philadelphia, Phoenix, Orlando and Dallas can now expect their same-day orders to arrive in just a few hours.
According to Amazon, up to three million items marked “Today by” can be ordered for speedy same-day delivery in those cities. Amazon will even deliver packages while you sleep. If you select the “Overnight by 8AM,” your order will arrive between 4:30AM and 8AM.
The orders will ship from local fulfillment centers. So, Amazon says, “while it may seem counterintuitive, the faster delivery speeds enabled by these facilities actually help us lower carbon emissions.” Because the facilities are close to customers, the quick deliveries reduce the need for aircraft transport and decrease the distance drivers have to travel, the company says. Last year, Amazon pledged to make half of its deliveries carbon-neutral by 2030.
Whether or not these even-faster same-day deliveries are actually good for the environment, or for the people shipping and delivering the packages, is debatable. These mini-warehouses need power, heating and cooling, all of which lead to more emissions. This model could also encourage consumers to place more frequent, smaller orders, resulting in more trips, and again, more emissions.
Amazon Delivery Drivers Say They Sacrifice Their Safety To Meet Holiday Rush
Amazon delivery drivers are sacrificing their own safety and delivering packages later into the night, sometimes until 10 or 11 p.m., in order to meet a surge in demand around the holiday season.
Amazons peak season, the stretch between Black Friday and Christmas, exacerbates existing issues for delivery drivers by making workloads longer and later during the shortest days of the year. Multiple Amazon delivery drivers told Motherboard that theyd seen their route stops shoot up significantly since Black Friday and shifts now extend three to five hours later than usual.
Normally before peak, you would get off at 6 p.m. and be home by 7 p.m., Fletcher, an Amazon delivery driver in Maryland, told Motherboard. Fletcher asked to be identified by his first name only because he feared retaliation from his employer. After peak starts, sometimes youre not getting off until 9 or 10 p.m., not getting home until 11 p.m.
The increased quotas have pushed drivers to sacrifice their safety, multiple delivery drivers told Motherboard. There are tons of things we do to avoid safety requirements . Id say that 80 to 90 percent of us dont wear seatbelts, Clinton Parker, an Amazon delivery driver in Georgia, said.
Parker noted Amazon delivery drivers buckle seat belts behind them, skip rest and lunch breaks, and mark that packages have been delivered directly into customers hands when they hadnt .
Amazon did not respond to a request for comment.
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How Cities Are Coping With The Deluge
In Paris, freight trucks enter the city at night and deliver packages to smaller warehouses near homes. In the morning, bikes and electric vans haul them to peoples doorsteps. Some neighborhood convenience stores and flower shops double as pickup spots for packages.
In Hamburg, Germany, trucks deliver containers full of packages to a drop-off site. From there, fleets of electric tricycles carry the packages to homes. UPS uses electric delivery vans in London.
New York has sought to shift more truck deliveries to nights and weekends, when streets are emptier. About 500 companies, including pharmacies and grocery stores, deliver goods from 7 p.m. to 6 a.m., under a voluntary city program.
Other cities have followed suit, such as São Paulo, Brazil, and have found that nighttime deliveries speed up unloading times and reduce congestion and pollution.
Over the summer, New York City introduced a pilot program in residential areas to try to reduce double-parking by turning curbside parking spots into temporary neighborhood loading zones from 7 a.m. to 7 p.m. on weekdays.
Transportation officials have expanded loading zones in commercial areas in recent years, creating about 2,300 new zones around the city last year. This month, officials gave trucks and buses priority on a major crosstown artery.
The city is also investing $100 million to divert more freight to the water and rail lines, and to entice shippers to use marine terminals and waterways to bring in goods.
Im Now Delivering 320 Parcels A Day: The Pressure Of Amazon Delivery Targets
Amazon is one of the most valuable public companies in the world, and the pandemic has boosted its profits even further.
But what about the people who deliver your Amazon parcel?
Delivery drivers have told Newsnight demand during the pandemic has meant they are delivering up to 75% more parcels a day with no extra pay.
They reported no bathroom breaks, being on shift for over 10 hours a day and feeling pressure to drive unsafely in order to keep up with targets monitored by an app.
Is our convenience worth the price?
Newsnights Policy Editor Lewis Goodall reports.
A spokesperson from Amazon told BBC Newsnight: At Amazon, were proud to go further than most to ensure drivers are supported in their role. Our sophisticated guidance technology plans delivery routes, advises when to take a break, and ensures that drivers arent receiving and driving with too many packages.
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Advantages Of Fedex Saturday Deliveries
You can rely on a Saturday pickup and delivery service through the services enumerated above. Moreover, you have the following advantages if you choose any of the Saturday delivery options:
- Schedule a pickup of your package on Saturday .
- You can drop your package using a FedEx Express Dropbox nearest your location. Just prepare your box properly and make it ready for shipment.
- You can find the nearest FedEx office in your area on Saturdays. Check the drop-off locator and search for the closest FedEx locations that are open on Saturdays. The FedEx staff in that location will be glad to help you pack and ship your box.
Is Amazon Flex Better Than Uber Or Lyft
This is the million dollar question! Amazon Flex certainly has its benefits. The pay of up to $25 per hour with an $18 per hour minimum is great, however, it is VERY hard to consistently get shifts.
You cant just turn on your app and get deliveries like with rideshare or delivery apps, which means youre at the mercy of Amazon and you have to fight a pool of hundreds of drivers to pick up shifts.
That means youre not going to be getting anywhere near full-time hours.
On the other hand, Amazon Flex is an easy gig that has little customer service, unlike Uber and Lyft which is a 100% customer service job. For these reasons, we believe that Amazon Flex is a great option for a rideshare or delivery driver that wants an easy way to pick up a few high paying hours per week, but not something that you should bank on for more than a few hours per week.
For an in-depth review of Amazon Flex, check out this drivers thoughts below:
And if youd rather do something completely different, consider jumping into a software engineering career by attending a coding bootcamp like Kenzie.
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How To Contact Amazon About A Late Delivery
To reach out to Amazon about a late delivery, the first thing you need to do is visit the Contact Us page.
Below the list of your recent orders, Amazon will ask for more details about your issue. In this case, you would select Wheres my stuff? and Shipment is late.
Youll then be given the choice to contact Amazon via email, phone or live chat.
Amazon may not offer to extend Prime for all late deliveries, but it doesnt hurt to contact them and ask!
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How To Use The Weekend Delivery Services Of Fedex
If you want to choose FedExs weekend delivery services, the first thing you need to do is to choose the specific service that you want to use. The mail service should suit the item you are shipping.
And if you want a more convenient way of doing it, you need to register or create an account on the FedEx website . Then follow the steps enumerated below when booking your chosen mailing service.
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Buildings Field Blizzards Of Packages
New York has long been a vertical city, but many of its buildings were designed to accommodate envelopes, not a daily torrent of boxes.
These days, buildings have been forced to become mini logistical centers.
At one Midtown Manhattan condominium, the first wave of about 100 packages a day arrives by 9 a.m. and the deliveries do not let up until night. Each one is checked in and placed in a storage room, and an email alert is sent to the resident. Another email confirms when the package is picked up.
A large complex in Manhattan had to turn a nearby retail storefront into a satellite package center. Stickers are left on building mailboxes notifying residents of a package, but some residents complain that the stickers fall off or get pulled off and packages go missing.
Other buildings without storage space resort to piling boxes in their lobbies. One Brooklyn building kept packages in a locked cage with the doorman guarding the key. A Manhattan building facing Central Park placed two plastic shelving units in the entryway to store residents packages, but boxes still spill over onto the floor.
About 15 percent of New York City households receive a package every day, according to the Sustainable Urban Freight Systems center at Rensselaer. That means a complex with 800 apartments would get roughly 120 packages daily.
More New Yorkers were also willing to pay extra to get their items faster.
How Late Does Fedex Deliver On Weekdays
FedEx is now able to deliver goods any day of the week. This service is beneficial to both e-commerce and brick-and-mortar businesses. They can satisfy customers who want their items delivered at once.
Delivery on every day of the week is now standard for FedEx Home Delivery. Customers can expect the items they ordered delivered at their doors one day sooner and not later. However, the actual delivery hours will also depend on the type of mailing service you will choose.
As you can see, the delivery hours followed by FedEx depends on the type of mailing service the customer requests. From Monday through Friday, deliveries will be made from 9:00 a.m. to 8:00 p.m. But only if they choose FedEx Ground or FedEx Express.
FedEx Home Delivery can deliver boxes from Tuesday to Friday from 9:00 a.m. to 8:00 p.m. Same-day delivery of FedEx will deliver priority parcels 24 hours a day, seven days a week, and 365 days a year. This mailing service is available both cross-country and in some metropolitan areas. Actual delivery times will also depend on the pickup time, the distance between the point of origin, and the final destination.
If a FedEx driver comes but is unable to deliver the parcel, you will find a tag on your door. This tag indicates the address of the store where you can pick up the box. It also shows other information, such as delivery attempts in the future.
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How Late Does Fedex Deliver On Sunday
Sunday delivery is also a good option because you dont have to wait for another business day to complete the transaction. FedEx offers this option for online retailers and other businesses that need to deliver their merchandise even on Sundays.
As usual, delivery hours are between 9:00 a.m. and 8:00 p.m. Moreover, this service is offered throughout the United States.