Amazon Isn’t Allowing The Man To Return The Smartphone Because The Company’s Return Policy Doesn’t Allow It The Order
The man said Amazon mistakenly delivered him a Redmi Note 4.
A Mumbai-based co-founder of a travel luggage company has said Amazon India delivered him a smartphone when he had ordered only a mouthwash. Lokesh Daga said the package label on the delivered item was in his name but the invoice was in somebody else’s. He said Amazon mistakenly delivered him a Redmi Note 4 and he has raised the issue with them through an email as well to get the smartphone sent its actual owner. However, the e-commerce giant isn’t allowing Mr Daga to return the smartphone because the company’s return policy doesn’t allow it. Mr Daga’s order – the mouthwash – fell under consumable products.
Hello Ordered a colgate mouth wash via ORDER # 406-9391383-4717957 and instead of that got a note 10. Since mouth was in a consumable product returns are restricted and am unable to request for return via the app
Lokesh Daga May 13, 2021
Mr Daga’s Twitter profile says he is the co-founder of Nasher Miles, a manufacturer of luggage bags and accessories. His tweet has received several interesting responses.
One user said he should keep the smartphone and order the mouthwash from a neighbourhood store, while another asked Mr Daga to give the smartphone to him.
Keep the Redmi phone and order the mouthwash from the local kirana bro
Maneet Sahni May 13, 2021
Dont worry , I need a phone please give it to me..then i will order two mouthwash for you..you happy and i will also happy..
bhanu singh May 14, 2021
How Can I Track A Package That Someone Else Bought For Me On Amazon
You need to ask the person who bought the goods for you a tracking number or Amazon order number. Then you can safely track your package by entering Amazon order number or tracking number into search field above.
Whoever purchased the item was given a tracking number and has Amazon order number similar to 123-0000000-0000000.
Even if you don’t have a tracking number, it’s possible to track Amazon package with order number.
How To Get Tracking Number From Amazon
There is an Amazon tracking id with every order. It is not only the companys way of keeping track of the orders but also the way that information is passed to the customers or businesses shipping large orders. To enjoy the Amazon tracking order service, you will need this number. There are a few ways to find it: one is from the receipt that is sent via email or found at the end of completing an order. For orders of larger-scale placed by companies, there is a unique Amazon logistics tracking number that will follow contents to and fro, assuring that it is on the right path the entire time.
Recommended Reading: How To Watch Shows On Amazon
How To Find Archived Orders On Amazon
The best part is that you can still find the same hidden item whenever you want to make another online purchase. This is by simply typing the name of the hidden item in the main search option.
The other option for viewing your hidden items is through the Account option:
- Step 1: Click the “Account & Lists” option.
- Step 2: Select the “Archived Orders” option.
How To Cancel An Amazon Order
It’s essential to know how to cancel an Amazon order. We’ve all been there: shopping on Amazon when the appeal of a low price or seemingly useful product proves too much, and within minutes of ordering youre wondering whether it was really money well spent. Thats where knowing how to cancel an Amazon order comes in handy.
Youll need to be quick, as you can only cancel an item before its dispatched otherwise youll need to wait for it to arrive and then attempt a return. But as our guide shows, as long as you cancel your order in time, it should be a painless process.
For orders where youve bought multiple items at once, you can even cancel individual products while allowing the rest to go through. And with most sellers, including Amazon itself, you should automatically get your money back in a few days.
However, its worth noting that process will vary among third-party sellers. Some will take additional time to process your cancellation request before accepting it, while some sellers dont allow cancelations at all. The best practice when buying from a third-party is to either check their cancellation and returns policy or just be absolutely sure that youll want the item in the first place.
Recommended Reading: How To Run An Amazon Store
Amazon Royal Mail Tracking
After an order has dispatched, many parcels can be tracked on Amazon.co.uk, Swiship.co.uk or in case you have valid Royal Mail tracking number on Royalmail.com
In case your Royal Mail tracking number is not recognised, don’t panic, wait at least 48 hours for seller to pack and ship your order and for updates to propogate through Amazon and Royal Mail systems.
It might take some time for the Royal Mail website to recognise the tracking number, it’s usually working the day after it’s collected.
Amazon Package Delivered But Not Received
Does your Amazon order page say my package was directly handed off and delivered but youve received nothing? If you are in the same situation then dont panic because Amazon will refund your all money in case your order will not deliver to your doorstep.
Check courier company that delivers the package, if its AMZL then it could mean a few things:
- The driver is still on his way
- The driver accidentally hit that option and the device they have to use doesnt allow a driver to go back and change it.
- The package was misdelivered.
If you do not see your package but the end of the day, usually about 8 pm or so, then call the delivery company and see if they can help you from there.
Also Check: How To Identify Third Party Sellers On Amazon
Amazon Ups Tracking Id Not Working
Wondering how do I track a UPS package from Amazon? If your tracking number doesn’t work or has errors, it could be that your shipping hasn’t been picked up yet by the courier or the courier has not scanned it as received. Please allow up to 24 hours for your tracking number to be logged by the shipping courier. If after 24 hours you are still experiencing problems, you can contact your Amazon seller.
A UPS tracking number, for domestic packages within the United States, will usually start with “1Z” followed by a 16 digit number.
Amazon Tracking Id Tba
This is the Amazon special delivery for same day-2 day delivery and is used in larger cities. Tracking numbers starting with TBA should show a carrier as AMZN_US, Amazon or Amazon Logistics, and theres absolutely nowhere to track the package since its done by courier from local warehouses and not common carriers.
The only way to track such deliveries is by going to Your Orders section of Amazon or by copying tracking link after clicking “Track Package” button in Your Orders and pasting in on ParcelsApp.com
Read Also: What Free Channels Do You Get With Amazon Fire Stick
What Is A Carrier Delay
Things happen, and though Amazon has squashed many problems that are common with deliveries, they cant prepare for life. If you see a message about a carrier delay, this could mean several things. It could be an unforeseen circumstance like car trouble, weather delays, traffic, or many other things that are holding up delivery.
How To Spot An Amazon Scam Call
The number which comes through to your phone will not be one that is recognised, so if you have a display function it should show up as an unknown number or not one of your contacts.
If you answer the call unsuspectingly, then you will be greeted by an automated message pretending to be from Amazon and confirming the purchase of a highly-priced item.
The message says: “We are calling to confirm your Amazon Prime purchase for £299.99. If this is yours, please hang up and ignore this, but if this is not your order, then please press one.”
It is at this point that the recipient of the call is reminded not to be tempted to press any buttons as it will transfer the call through to bogus Amazon employees looking to exploit a situation they have created.
Cybercriminals want to get your private information – usually a username, password or bank details – and will often use similar images and language as the company they are pretending to be from.
Under its guidelines, Amazon lists three signs the communication might not be genuine:
– The caller sounds urgent or threatening;
– You are asked for personal details, passwords or bank details;
– The caller asks for remote access to your computer.
Recommended Reading: Should I Create An Llc To Sell On Amazon
Why Tracking Information Won’t Be Available On Amazon
- The first scan may be upon arrival at a regional hub near the destination. This is common when shipping volume is high and packages are processed in bulk. Until this first scan, the carrier may not acknowledge receipt of the package.
- The first order scan may not be until delivery.
- Some shipments, such as Standard International shipments, are not trackable.
Be Patient And Courteous With The Customer Service Representatives
We know its hard to stay calm when somethings not right, but remember that the customer service department isnt the source of your problem; its the shipping division, the courier service, or the third-party seller . Staying connected and not losing your temper is the only way youre going to help the customer service representative make things right.
You May Like: How To Cancel Bet Plus On Amazon
What Can I Trade In
Eligible items for trade-in are listed on the Trade-In Store, and can be searched within the Find more items button, and within the Upgrade and save with Trade-In button on select new device pages. If your item is not listed in one of these locations, then we currently do not have an offer for it. The Trade-In program is constantly updated with new items, so check back regularly. In general, all items you wish to trade in must match the exact version on the trade-in device selection screen except in the case that a device comes in multiple colors.
Get Amazon Prime For Free
comes with a;free 30-day trial. Use it during the holidays, or on Prime Day, to get free shipping, then cancel before you’re charged. Note that you only get one free trial per Amazon account, so you can’t do this over and over again. Amazon is pretty sure you’ll be so dazzled by all the extras a Prime membership offers that you won’t want to let it go, but that really depends on how much you shop.
You don’t have to shell out $119, though. With;Prime Student, you get Prime for free for;six months, and half price thereafter .
Adult Prime members who become parents can sign up for;;. There are no specific major savings on the price of Prime this way, but parents get exclusives, such as 20% off diapers and baby food subscriptions.
Those on government assistance, meanwhile, can get Prime for $5.99 a month. It applies to programs like WIC and SNAP ; you just need to re-up every 12 months.
Recommended Reading: How To Order From Amazon Jp
How To Contact Amazon Via Social Media
If your preferred method of communication is social media, you can comment, Tweet, or hashtag one of their several accounts. This is not the most efficient way to reach them, but it can allow you to air a problem, potentially drawing a more thorough addressing of the issue from the company.
Amazon’s customer service Twitter account is . Their Facebook page is . On Instagram, they’re you guessed it .
But really, if you want answers fast, just pick up the phone and give Amazon a call. There are reps ready to help you out.
How To Hide Or Delete Amazon Order History
Links on App Authority may earn us a commission, Learn more.
If you want to keep your Amazon activity on the down low and hide or delete some or all of your order history, its quite easy to do it.
There are multiple reasons for which you may want to hide your Amazon order history. Perhaps you want to hide an occasional purchase from your history, so you wont spoil the surprise of a birthday gift or perhaps you purchase something that you dont want your children to see when they use your account.
No matter the reason, heres how to hide or delete your Amazon order history on your desktop and in the mobile app.
Hide or delete your Amazon order history on desktop
Hide or delete your Amazon order history in the mobile app
Read Also: How To Visit Amazon Rainforest
Text Messages Saying You Won A Prize
If you receive a text message supposedly from Amazon that says youve won a prize or raffle, do not click the link! The Better Business Bureau reports that scammers claiming to be from Amazon are texting people and saying theyve won a prize. The text message then encourages people to click the link to arrange the prizes delivery. If you receive this message, do not click the linkit could be a link to a phishing website that aims to steal your Amazon login credentials, financial information, and other personal information. If youre sick and tired of getting texts like this, heres how to stop spam texts on your phone.
What Does ‘delivery Attempted’ Mean On Amazon
Delivery attempted business closed – If the business was closed on the day the package arrived then it would be scanned Business closed. If it is scanned delivery attempted, then the package was attempted and no one was there to receive the package or there wasnt a secure place to leave the package. At that time a notice is left for the customer to come to the post office and pick it up or to let the post office know they would like redelivery. If there hasnt been an update, the customer hasnt gone to the post office to pick up the package and it should still be at the post office.
Delivery attempted will try again – It means USPS will attempt redelivery, usually the next day. Then USPS will leave a notice for you to pick up the package at the post office.
Recommended Reading: How To Redeem Amazon Code
Amazon India Tracking Or Amazon Transportation Services Tracking
Amazon India uses several courier partners, such as Shipped by Amazon, this is Amazon Transportation Services delivery and Amazon will share the delivery agent’s contact information on the day of delivery.
Other partner couriers are Blue Dart, FedEx, GATI, Indian Postal Service, Aramex, Delhivery and Ecom Express.
Amazon Tracking Information Not Updating Or Amazon Shipping Not Updating Tracking
If Amazon tracking information is not available this may be due to the timing of tracking-database updates by the carrier, the sophistication of a particular carrier’s tracking system, or the lack of full integration into Amazon’s tracking systems.
If the estimated delivery date for your package has passed and your tracking information hasn’t changed, please allow an additional day or two for the package to be delivered. Usually packages arrive on or shortly after the estimated delivery date.
Here are some reasons why tracking information may not be available:
- The first package scan may be upon arrival at a regional hub near the destination. This is common when shipping volume is high and packages are processed in bulk. Until this first scan, the carrier may not acknowledge receipt of the package.
- The first package scan may not be until delivery.
- Some shipments, such as Standard International shipments, are not trackable.
You May Like: Where Can I Get An Amazon Fire Stick
Amazon Usps Tracking Number Doesn’t Work
If USPS site doesnt recognize your tracking number you’ve got through Amazon, it may be the case of mail forwarder delivery which has picked up your package outside of U.S. and is transporting it to USA. Until mail forwarder company hands over your package to USPS, you won’t be able to track it on USPS website.
One other possibility is it can take up to 48 hours for the number to get into the USPS tracking system.
You can follow your package from any origin country to USA using our universal package tracking service.
Amazon Live Chat Support
Live chat is the preferred method of contact for most people. To use the live chat feature for questions or concerns about your orders or account, simply log in. A chatbox can be found on the screen where you can start up a chat with an agent who will respond in seconds. The chat feature is free, easy, and hassle-free, helping you get the answers to your questions in no time.
Also Check: Is Starz Channel Free With Amazon Prime