Request The Closure Of Your Account And The Deletion Of Your Personal Information
You can submit a request for us to permanently close your Amazon account and delete your personal information.
To submit a request to close your Amazon account and delete your personal information:
Note: Once your account has been closed, all of the products and services accessed through your account will no longer be available to you, across any Amazon sites globally. For example, submitting your account closure request through this website will also close your account on , , , and all other global sites to the extent you use the same credentials to access services and products offered through those sites.
A confirmation notification will be sent to the email address associated to your account or via text message. Youll need to reply within 5 days to verify your request.
If you are experiencing issues with logging into the account you wish to close, go to for further assistance.
Note: Once your account is closed, it is no longer accessible by you or anyone else, and it cannot be restored. If you decide later that you want to start ordering from us again, or if you would like to use website features that require an account, you’ll need to create a new account. To learn more, visit
Can I Reopen A Closed Amazon Account
Once your account is closed, there is no way back. You wont be able to access it and review your personal information such as purchase history and invoices.
If you change your mind after a while and decide to use Amazon services youll have to create a new account.
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How To Deactivate Your Amazon Seller Account
If you decide that you dont want to stay in business on Amazon, you can deactivate your account.
Deactivating your Amazon seller account is easy and straightforward. Follow these steps:
Step 1: Go To The Settings Tab In The Upper Right Corner
Step 2: Click On Account Info
Step 3: Go To Close Account And Request To Have Your Account Closed.
Amazon will review your request within 12-48 hours and send you a confirmation email once your account has been deactivated.
If Amazon cannot close your account for some reason, they will send you an email detailing why the account cant be closed and the steps youll need to take.;
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What Happens After You Delete Your Amazon Account
As I earlier said you to read this section before deleting the amazon account so, it is good if you pay attention. As, it is good to know about what happens after you delete your amazon account, as this will help you. Now there are many things and all are given below:
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Preparation To Close Amazon Account
Now that you have understood what will happen after you close your account, lets prepare for the process. Make sure of these points before beginning the process to delete your Amazon account.
Point 1: Make sure all the bought and sold items from your account are delivered.
Point 2: If there are any refunds or returns still under process, make sure they are fulfilled.
Point 3: For sellers, confirm that you have given your valid bank account info to receive the last payment.
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How To Delete An Amazon Account For Yourself Or After A Death
Cake values integrity and transparency. We follow a strict editorial process to provide you with the best content possible. We also may earn commission from purchases made through affiliate links. As an Amazon Associate, we earn from qualifying purchases. Learn more in our affiliate disclosure.
Many of us useand love free at-home delivery of groceries, clothes, or literally any other household items. But, there may come a time when you no longer want an Amazon account. Or, you may be closing a deceased loved ones Amazon account.
Jump ahead to these sections:;
Since Amazon keeps your payment information, keeping an unused account can be dangerous and, in some cases, costly. So its best to go ahead and close an account permanently if you never intend to use it again.
Here are some clear steps to help you close an Amazon account for yourself or for a loved one who has passed away.;
What Can I Do If Im Locked Out Of My Amazon Account
Amazon is happy to help those who are locked out of their account, but it will take some legwork to get it done. If youre thinking about creating a new account because youre locked out of your old one go to this u003ca href=u0022https://www.amazon.com/ap/signin?clientContext=135-1234997-9572124u0026amp;openid.return_to=https%3A%2F%2Fwww.amazon.com%2Fa%2Fap-post-redirect%3FsiteState%3DclientContext%253D131-3221787-7671604%252CsourceUrl%253Dhttps%25253A%25252F%25252Fwww.amazon.com%25252Fa%25252Frecover%25252Fupload%25253F%252Csignature%253D1LAwabtz6j2BfKrahqjy8rtzBmVKkj3Du0026amp;openid.identity=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_selectu0026amp;openid.assoc_handle=usflexu0026amp;openid.mode=checkid_setupu0026amp;marketPlaceId=ATVPDKIKX0DERu0026amp;openid.claimed_id=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_selectu0026amp;pageId=usflexu0026amp;openid.ns=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0u0026amp;openid.pape.preferred_auth_policies=SecondFactorRecoveryu0022u003ewebsiteu003c/au003e first and click the u0022Need Helpu0022 option.u003cbru003eu003cbru003eAmazon does have protocols for verifying your identity and getting you back into your account. Although you may have to submit some key pieces of information it would definitely be worth it to keep all of your purchases.
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Connect More Email Addresses Or An Amazon Account To Shop
To connect more email addresses:
To link your Amazon account:
To remove an email address or Amazon account from Shop:
If you would like to remove the primary account attached to Shop, then you need to deactivate the account.
How To Cancel Amazon Prime
If youre not making good use of your Amazon Prime subscription not buying much online, not streaming Prime Videos shows and movies it might be a good idea to cancel your Amazon Prime membership for a while.; Youll easily be able to re-subscribe when you need to, as long as your Amazon account still exists so its worth considering to cancel your current membership.
Its also possible to entirely delete your Amazon account if you want to but thats a step that cant eve be reversed, and will remove your entire history with Amazon, from purchases to streaming when you cancel your membership. Wed recommend you simply cancel your Prime subscription if you want to take a break from monthly or annual payments and if youre worried about Amazon keeping your credit card information on file, you can easily remove it from your account page.
Youll need to head to a web browser on a desktop or laptop computer to manage your Amazon account; just head to the main Amazon web site to get started. Then look up near the top right of any Amazon page and youll see a Hello, username menu you can hover your mouse pointer over to reveal the sites main menu.
From there, click on Your Prime Membership, and youll be taken to a page that shows you your current Amazon Prime subscription, how much youre paying for it and, again at the top right, a link to click labelled Membership.
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Important Factors When Closing An Amazon Account
There are a few things to keep in mind before you go ahead with closing your Amazon account. Closing your account is permanent and means you’ll no longer have access to any of your Amazon services.
Keep in mind that you’ll lose access to your purchase history and won’t be able to print out a receipt if you ever need proof of purchase. If your Audible account has an Amazon login, you’ll lose access to your account.
You’ll no longer be able to return a purchase or request a refund, and you’ll lose any remaining balances on Amazon gift cards. You won’t be able to view your credit card information or address book, and if you’re active in the Amazon community, any reviews, discussion posts, or photos will disappear.
If you have an AWS account, you’ll lose all access to its data if you close your Amazon account. Be sure to save and download anything you need.
What Happens When You Close Your Amazon Account
If you properly close your account, it will no longer be accessible by you or anyone else. This includes the employees and support staff at Amazon. So if you close your account and then feel you made a mistake, youre simply going to have to make a new one.
This also doesnt stop at just your basic account where you purchase a few products during those awesome Black Friday and Cyber Monday sales. It means everything. A shortlist of the things youll no longer be able to access once your account is lost:
- Other sites that used or required an Amazon account such as Amazon Mechanical Turks, Amazon Associates, Amazon Web Services , Author Central, Kindle Direct Publishing, or Amazon Pay accounts.
- Digital content related to Amazon Music, Amazon Drive, and/or Prime Photos, or your Amazon Appstore purchases. This includes Prime videos and Kindle purchases. All content will be deleted and unrecoverable.
- All reviews, discussion posts, and customer images that you received or are responsible for.
- Your account history, which includes your credit card information, order history, etc.
- Unprocessed returns or refunds.
- Any remaining Amazon.com Gift Cards or promotional credit balance that currently resides on your account.
- Amazon devices such as Alexa-enabled, Echo, or Firestick TV will not work without an Amazon account.
If you can live without everything stated above, then youre ready to start the process of having your Amazon account closed.
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Why To Close Amazon Account
I dont know, what is your reason for choosing to delete your Amazon account as you may not want to use amazon business practices anymore or you many want to remove your personal information from the internet. But if you made your decision to close the amazon account, I will guide you the steps for that.
Note: Before deleting the amazon account keep in mind to cancel your pending orders and please read the last section before deleting the Amazon account.
To cancel your orders follow the given steps:
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How To Cancel Audible Account
If you want to cancel your Audible account without deleting Amazon or Amazon Prime, heres how its done:
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What You Need To Know
Your Amazon account is shared across Amazons websites, so if you delete it, youll lose access to Amazon.com as well as international stores like Amazon.co.uk and Amazon-owned sites like Audible.com. You wont be able to sign into any website you use your Amazon account for. Your Amazon Payments account will also be shut down.
Youll lose access to basically everything. Any open orders will be canceled, subscriptions like will immediately end, and youll lose any Amazon gift card balance in your account. You wont be able to return purchased items for a refund or replacement. Digital content you purchased will be gone, and you wont be able to redownload Kindle eBooks, Amazon videos, music, digital software and games, and whatever other digital content you might own.
Amazon will also delete your accounts purchase history and customer data, so any reviews, discussion posts, and photos youve uploaded to Amazons website will also be erased.
Closing your account and creating a new one is the only way to erase your Amazon purchase history. However, you can archive some of your orders to make them less visible in the list of previous purchases.
This is an unusual step to take. You dont need to close your account if you just want;to cancel Amazon Prime, change your email address, or remove a payment method. You can do this all without closing an account. But if you really want to, heres what youll need to do.
For A Buyer Have A Spouse Or Executor Contact Amazon Support
If your loved one only used Amazon to buy things online, a spouse, executor, or close family member can .
This will start the process of shutting down the account. They may require proof such as the death certificate to close the account. Once that information has been shared, they should be able to close the account.
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Amazon Seller Account Hackers
Sometimes hackers can gain unauthorized access to a sellers account and change bank information, and transfer funds to bank accounts belonging to the hacker. If Amazon detects suspicious activity in your Amazon seller account, they will suspend your account.;
When your Amazon account is suspended due to a hacking issue, youll be able to gain access after they have verified your details.;;
Cancel My Prime Video Subscription
Cancel your subscription online.
If your subscription was created through a third-party, such as a mobile service provider, contact them for further assistance.
- Go to Account & Settings, then select the Your Account tab.
- For a Prime Video-only subscription, select End Subscription. Prime Video is also included with an Amazon Prime membership – to cancel an Amazon Prime membership, under Prime Membership, select Edit on Amazon.
Any additional subscriptions tied to your Amazon Prime or Prime Video membership do not renew once your Amazon Prime membership ends.
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How To Close Your Amazon Account As Of 2020
Update: Amazon has changed its website since we originally wrote this article. We recommend ;or calling;Amazon Customer Service at;888-280-4331. Ask the customer service representative to close your account for you.
Weve heard from readers who have used both the chat feature and telephone number to successfully close their accounts.
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Now You Can Close Your Amazon Account
With your Prime membership canceled and payment returned, you can close your Amazon account if you’d like. Bear in mind, this is a permanent process and once it’s done you’ll lose any data tied to your account along with access to everything Amazon-related. If you change your mind in the future, you would need to sign up for a brand new Amazon account.
A few examples of what you’ll lose access to: Prime Video, Amazon Music, Amazon Photos, Audible and all Kindle content in addition to free, faster shipping on Amazon Prime items.
To begin, download any data you have stored in your Amazon account, such as anything stored in Amazon Photos before proceeding. The easiest way to do that is to;use the desktop app.
Amazon has a more complete list of everything linked to your account on this support page. After looking over the list, if you’re interested in closing your account,;.;
There, you’ll be presented with a list of all the data and services linked to your account that will be deleted. Again, study it carefully to make sure there’s nothing you need. For example, if you’re a Whole Foods customer, your account at the grocer will also be deleted.;
At the bottom of the list is a checkbox you’ll need to select, followed by a final click on the button labeled Close My Account. Your request will be sent and processed.
What To Do If Your Amazon Seller Account Is Deactivated
If your Amazon seller account has been deactivated, the first thing to do is finding out why your account was suspended.
Its never a good idea to rush into writing an appeal letter before doing a thorough investigation.
Amazon sends you a letter detailing reasons for amazon seller account deactivation, but its important to do your own investigations to see if they are right.
The second step is to write down an appeal letter stating clearly how you plan to resolve the issue. ;
Your appeal letter should have the following sections:
- Introduction: This section provides details about yourself, what you sell, business seller name, and why you got suspended.
- Description:; This part provides further details about your suspension and the root cause of the issue.
- Action Plan: In this section, youll describe the actions youve taken to resolve the issue as well as the long-term changes youve initiated to ensure the problem doesnt happen again.
- : Lastly, reiterate your commitment to abiding by Amazons policies and request them to reinstate your account.
Your appeal letter needs to be as compelling as possible to increase the chances of your account being reinstated. Thats why its a good idea to enlist the help of an Amazon brand management service like Sunken Stone to help you with writing an appeal letter.;;;
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