What Does A Virtual Assistant Do
Virtual assistants do a wide variety of services for their clients, based on their skill set and the specific client needs. Many experienced VAs are able to dictate what services they provide, and under what conditions.
When starting off, you may not have that luxury. Generally you can expect to be performing tasks such as:
- Data entry: This might include tasks like order processing, data capture, collection
- Email outreach: Following up with prospects, setting up meetings on behalf of a principal, etc.
- Social media management: This could include running social media accounts, like Pinterest or Twitter.
- Website management: Managing a WordPress site or Shopify store
- Customer service: Offering help-desk support for SaaS products
- Calendar management
- Making travel arrangements, like booking tickets, tracking down flight information
- Blog editing: publishing and formatting blog posts
- Brand engagement: commenting on industry blogs to garner attention
- Recruiting: helping to identify and onboard new associates
- Transcribing: listening and transcribing podcasts
Customer Service And Support:
Customer service Amazon virtual assistants are worth their weight in gold.
Customer service tasks can take up a lot of time and headspace so handing this task over to an experienced Amazon VA will be a major time saver in your amazon business.
Your Amazon seller central account health is also heavily weighted by how rapid your customer response times are.
Your Amazon virtual assistants will handle customer inquiries, process refunds, deal with any negative feedback, resolve issues and any other relevant administrative tasks.
Coupons Promotions & Reviews
A great way to boost sales is to run regular promotions and offer coupons for your products.
There are a multitude of ways to promote your coupons, but one of the most effective is to post in all the facebook coupon groups. As you can imagine this can take a considerable amount of time.
Hiring amazon virtual assistants for this role means they can focus on finding the best groups, chatting with the group owners to get the best out of the campaigns and then following up with coupon holders to encourage reviews.
Please note it is against Amazon tocs to aggressively solicit for reviews, but a gentle, if you love our product, please leave a review is fine.
Give this important but laborious task to your virtual assistant, leaving you time to focus on tweaking and improving your product listings, finding more great products and networking with other sellers to improve your skills and knowledge.
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What Can An Fba Freelancer Help Me With
The answer: anything!
When you first get started selling, youll face a bit of a learning curve to figure out how everything worksincluding navigating Seller Central. How do you add a new product? How do you create a new FBA shipment? Where do you update product listings? There are a million questions you could ask yourselfand consultants can help answer all of them.
Here are some things an Amazon freelancer can help you with:
- Write or optimize your Amazon listings
- Upload your listing information to Seller Central
- Fix stranded inventory issues
Even if you know nearly nothing about selling on Amazon, you can still run a profitable business with a little help from professionals.
What Is An Amazon Virtual Assistant
An Amazon VA provides you with remote assistance within your Amazon business, this allows you to focus on growth rather than the smaller details.
You can choose to employ a VA on a full-time, part-time or ad hoc basis. You can also choose to work with them remotely or on-site, depending on your needs.
Our Amazon virtual assistants undergo intensive training that enables them to perform multiple tasks.
VAs usually work on a retainer rate or have hourly packages that you can choose from depending on your requirements.
Whether you are selling services or products on Amazon, a VA can assist you with everything from customer service to managing your social media presence.
Lets take a closer look at the types of tasks an Amazon virtual assistant can help you with.
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Best Guide To Hire An Amazon Virtual Assistant
Although it may begin as a small business, selling on Amazon might quickly consume a significant amount of your time. Many of the activities you must perform are likely to be ordinary and require little knowledge about your company.
You could wind up spending hours on these duties, time that could be better spent developing your business. There is a solution to this problem: hire an Amazon virtual assistant.
In this comprehensive Amazon assistant hiring guide, Veta virtual team will look at when and how you should employ one. Well also go through how to handle the person you hire and whether the assistant you pick is appropriate for your company.
Manage Social Media Presence
In case you hire a virtual Assistant whos skilled with handling social media, you can have them assisting you with posting, responding to messages or feedback, or even setting together paid advertising and marketing campaigns. You can as well have your Amazon virtual Assistant capturing your results on social media, preparing reports and generally assisting you to stay on top of whats working and what isnt.
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How To Get An Amazon Virtual Assistant Up And Running
With the above in mind, it might seem like youâre hiring a full time employee. But the truth is, it doesnât have to cost that much. If you know the common scenarios that your virtual assistant will help you with, you can simply assign those tasks in a way that suits your budget.
More on that later. For now, letâs focus on the tasks that you can immediately start delegating if you have a virtual assistant:
Who This Course Is For:
- Student Persuing Matric and inter courses
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Hi, I am Muhammad Ali, I have 10+ years experience in Amazon Virtual Assistant field. I will provide Amazon FBA and FBM Private Label Product Hunting services to both new sellers as well as seasoned professionals. I will prepare you for success with in-depth market research of the profitable products, main competitors, suppliers, etc. I would love to add you to my long list of success stories of my clients, I choose product with Criteria for my client that I choose for my self, Successfully exited from multiple amazon private label, Ping me if you want any help to grow your amazon business.
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What Can A Virtual Assistant Do
As mentioned above, I would suggest outsourcing any mundane tasks that will free up your time. Your time can then be spent on other, more productive tasks, or on something non-business related. Think about what you could do with five or more hours extra every week!
One very effective way to decide on tasks to outsource to a VA is to record what youre working on every 15 minutes for a week. At the end of the week, review where you have spent your time and ask yourself the question Do I need to be doing this task myself? Youll also be surprised at how much time youre spending on certain activities.
In my Online Arbitrage business, here are some of the tasks I get my team of VAs to do:
Product Returns Or Exchanges
A customer may request a product return for different reasons. It could be that the product is defective, arrived damaged, or they just simply changed their mind. A customer-oriented Amazon virtual assistant should know how to deal with these concerns properly, including issuing partial refunds whenever necessary.
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Outsource Your Amazon Virtual Assistant Services To Us For These Benefits
Running an Amazon business means having your hands full with multiple responsibilities. One cannot be neglected for the other thus overburdening you and throwing you and the business off track. If you hire Amazon Experts by outsourcing to us, you will experience the freedom of having most of your store management functions taken off of your shoulder and into capable hands. Our seasoned talent combined with the best technologies and techniques in the industry will give your Amazon seller business the fillip it deserves through these amazing benefits:
Amazon Virtual Assistant Services
Hire Amazon virtual assistants for 360-degree store management. Get quick, cost-effective, and seamless support for inventory management, customer assistance, listing optimization, FBA management, product photo editing, data entry, and other such regular eStore maintenance activities. You can also hire Amazon VAs for specialized tasks, like product sourcing, Amazon Advertising, and Enhanced Brand Content. Our Amazon virtual assistant services are structured to provide instant business value and eliminate redundancy.With Team4eCom, you get to leverage the most meaningful Amazon VA services without any hidden information or concealed terms of service!
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Dealing With Common Va Challenges
There a number of advantages associated with hiring an Amazon virtual assistant, but this doesnt mean its going to be all smooth sailing.
When you pick the right professional, you can expect to save both time and money. However, its still best to be prepared for potential issues.
Time management is a common issue that online sellers deal with when working with VAs. If your VA isnt working from a shared office space, theyre probably surrounded by distractions. To stop time management from becoming an issue, I would suggest hiring your VA from a reputable site.
We usually use upwork when it comes to hiring VAs, if you want a cheaper alternative have a look at fiverr, weve spent thousands on their platform.
I always say that your VA will only be as good as your systems and training.
There is also the option of using a time management tool such as Hubstaff, which tracks time and takes screenshots.
Communication can also be an issue, which is why I mentioned getting clear on it early on in the process. How will you get in touch with your VA? What time zone are they in? If theres a difference, can they be available during some of your working hours?
These are all questions that you need to answer.
Email is always an easy way to communicate, but there is a delay, which is why phone and chat are also recommended these instant methods are good for when you need to get in touch with your VA urgently.
Amazon Listing Creation And Optimization
It is essential that your listings are in line with Amazons standards, which is why you need an Amazon VA to help with the task. An experienced Amazon assistant can oversee and double-check your work to ensure that all your listing adaptations are up-to-date and accurate.
From tracking how you rank for certain Amazon keywords to directing optimization of your listings a skilled assistant can help you analyze your Amazon ranking.
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Why Should I Get An Amazon Va
An Amazon Virtual Assistant helps build and scale an e-commerce business without the need for constant communication or micromanagement. Furthermore, implementing a VA strategy is a surefire way of freeing up valuable time to be spent in more impactful areas of the business.
One of the primary benefits associated with virtual assistants is their ability to expertly market products and provide accurate growth estimates, both of which are useful when building a targeted social media strategy or automating business tasks. Hiring a VA is also cost-effective since most entry-level assistants charge competitive rates.
Another reason why e-commerce businesses invest in experienced virtual assistants is that they can collate vast amounts of qualitative and quantitative research. Virtual assistants can bolster marketing strategies and new product exploration by round-the-clock access to information, which leads the way for positive growth.
Supercharge Your Amazon Business With A Virtual Assistant
As you can see, hiring a VA for certain tasks could be the best decision you ever make for your Amazon business. By focusing on the revenue-generating tasks that you do best and outsourcing the rest, you can optimize your online store and scale it exponentiallyâleading to a more fulfilling and lucrative business.
From marketing strategies to customer service and multimedia expertise and all of those little tasks in between, hiring a virtual assistant can be a game changer for your Amazon business.
Need some help deciding if itâs the right time for your business to hire a virtual assistant? Chat with a member of the Mayan team today. As Amazon advertising and optimization experts, we can look at your analytics and determine if you can offload some tasks to our platform.
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How To Choose Which Tasks To Outsource
Using the same list, determine where you need the most assistance. Consider:
- What consumes the most of your time?
- Which tasks are the most monotonous?
- What activities someone else could do better than you?
Clear understanding of what tasks you want your Amazon assistant to complete will help you locate someone with the proper skills. If you have a large number of tasks that span a broad range of topics, it may be advantageous to hire more than one Amazon VA.
Determine What Services You Want To Offer
Now is time to assess your skills, strengths, and weaknesses. What is your superpower? Are you great with people or very organized?
We suggest that you focus on a few of your best skills, so you get neither underwhelmed or overwhelmed. Let us explain.
Dont start too broad.
If you build a resume thats too broad, then youre casting with a pretty wide net. The problem is that everyone casts a wide net. As a result, you end up competing against everyone elses net.
In that case, its going to take a long time for you to stand out. Either youve got to have an outstanding social media presence, or youre going to have to grind for a long time before customer referrals start bringing you extra business.
Dont limit yourself.
You also dont want to limit yourself. One client that you perform Instagram marketing for might need help with emails. But because you didnt ever mention it to them, they brought in someone else.
The key is to be very in tune with your potential clients. Watch out for problems that exist, but they arent aware of. Then be prepared to present yourself as part of the solution.
Establish a niche, then grow within it.
You should take one niche, and expand on it. Continuing with the previous social media marketing example, you could offer:
- Social media account management
- Posting content to social accounts
- Social media customer service
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Just Like My Incredible Students From Previous Batches:
“Im Charlie 27 years old. Im an Amazon VA for 5 clients. I have 4 clients doing private label and 1 doing online arbitrage. My schedule is flexible for all my clients which is a big plus for me. I feel like Ive achieved the time freedom that Ive wanted since I started working. People are honestly shocked when I tell them I have 5 clients. They ask me if I still have time to sleep or do anything. And honestly, even if I am super busy, I do not really mind because I actually love what I do. My clients are all very kind and treated me like an equal. Never the boss-employee that Ive experience before. And I always make sure to dedicate at least 1-2 hours after waking up for my power hour.
I was already working from home even before joining ASVA. I had 2 clients back then and 1 was under an agency. I was extremely underpaid and micromanaged. I felt so demotivated to login everyday.
I was in the all or nothing mindset. I told myself that it was a good investment as a newbie to have a coach that I can ask questions to.
It was great! I got to meet A LOT of inspiring and like-minded people. The community is what I really love about the program. Everyone was cheering for everyone. None of that crab mentality BS. Also, the course gave a really good blueprint of the whole process of Amazon private label. I was not stuck or confused on which process to learn about first.
I got a lot of confidence in applying and was able to negotiate my working hours and my rate.
Monitoring Of The Worked Hours & Reporting
At the initial conversation, you can also decide how the work of your Amazon assistant is to be monitored and what kind of reporting you expect from them, and of course how often.
- Monitoring There are dozens of tools that can be used to check whether you VA is really doing their job. There is, for example, software that automatically takes and uploads screenshots of the assistants screen at random times so that you can see what he is up to. Of course, if you want to use such a software you have to educate them and get their consent.
- Reporting You also need to give them instructions on whether and how to report back to you on their progress. For example, if you hire an Amazon virtual assistant as a , you can tell them to create a document every week, presenting the current numbers and their development over time, i.e. how your sales numbers are developing, your costs, your ACOS, your CPO and so on. You can also ask for weekly or bi-weekly phone calls to discuss progress and performance.
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