If All Else Fails Send It Back
The most obvious solution, but not at all a convenient one, is to repurchase the item and return the one you purchased before for a refund. This isnt ideal for a lot of reasons, but it can be appropriate under the right circumstances.
To make this option worthwhile, you will probably want to use it on an item that received free delivery. Otherwise, the delivery cost wont be refunded and may negate your savings. Also, consider the additional wait for another delivery and the time it takes to process the refund. If you can afford that, then this is an effective avenue.
Item Was Lost In Transit
If you still haven’t received your item after more than a month, you can ask for Amazon to help track your order. Usually, they will check if your item was shipped elsewhere, was received by someone else, or was lost in transit. After they conduct their investigation and prove that they were at fault, you can receive a full refund.
Amazons Rewards Cards Can Help You Save Big Money
Did you know you can get cash back on Amazon purchases by using one of its credit cards? There are a couple of options when it comes to Amazon credit cards.
First, there is the Amazon Reward Visa Signature card. This is the card youll want to get if youre not an Amazon Prime member. With it, youll receive 3% back when you shop at Amazon and Whole Foods Markets.
Youll also get 2% back at restaurants, gas stations and drugstores. Plus, you get 1% back on all other purchases.
The second option is for those who are Amazon Prime members: the Amazon Prime Rewards Visa Signature card.
With this card youll get 5% back when you shop at Amazon and Whole Food markets. Thats 2% more than non-Prime members receive. Just like the card for non-Prime members, this one will also give you 2% back at restaurants, gas stations and drugstores. All other purchases will earn you 1% back.
Not a bad way to save some money on stuff youre already planning on buying. As long as you pay the balance off at the end of each month, and dont rack up interest fees, its just like free money.
Amazon also lets you use your cashback balance on future Amazon purchases. Just link your card to your account, and when you buy stuff on Amazon itll give you an option to apply your cashback balance to the new purchase. Real simple. For an overview of these cards, or to apply, visit .
Read Also: Prime Membership Audible
Girl 13 Dies After Being ‘gang
It is thought the handling costs of dealing with so many unwanted items of low value and returning them to warehouses make it uneconomical for the American firm to take them back.
The company, founded by entrepreneur Jeff Bezos in 1994, is worth £290billion and has annual sales of more than £6billion in the UK its third biggest market after the US and Germany.
One customer bought a box of pens for £8.25 from the internet retailer and was given a refund when she tried to return them.
Don’t Just Accept The Default Return Shipping Method

When Amazon asks you to select a return shipping method, Kohl’s Drop off may be the default preselected option, but it’s not necessarily the one you want.
To get to the UPS Pick-up option, the only way to return items without leaving home, you’ll have to scroll down and possibly even click a link that reads something like “See more return options.”
When you finally see the option for UPS Pick-up, it should also show the cost as $0.00 . Tap or click UPS Pick-up and select Confirm Your Return.
Read Also: How To Unsubscribe From Audible
What To Do If Your Amazon Package Never Arrived
First, you open the Amazon site or app and ensure you’re logged in before typing contact Amazon customer services in the main search bar.
At the top of the page, under How do I contact customer service? there should be a link you can use.
Once you click this, youll be directed to the below page, where you click start chatting now.
There are four key options to choose from or you can type a message in the chatbox.
Make sure you select the missing item from your order history and say what you would like to be done to resolve the issue. For example, you might be happy with a replacement or simply want a refund if you no longer want the item.
A loveMONEY staff member tried this method when their package went missing and says the process was quick as they were immediately offered a free replacement order.
Alternatively, you can request a call back by clicking Need help over the phone? We can call you. Youll need to select the order that the call is about.
Amazon says that an agent that handles the specific query will aim to contact the customer in less than a minute, although this is not guaranteed.
Sell Them For Bitcoin On Purse
Purse is a Bitcoin marketplace that lets you receive payment in Bitcoin. Shoppers on Purse create an Amazon wish list of items they want to purchase.
You redeem your gift card so they can purchase their item and you get paid in Bitcoin.
You can earn a larger profit than simply selling your card for cash as you make money shopping.
Don’t Miss: How To Read Kindle Books On Computer
How Long Do Amazon Refunds Take To Process And Be Issued To You
Amazon refunds can take 7 to 10 business days to process and be issued to you. However, in some cases, refunds may take longer to process depending on your return or refund request circumstances.
Aside from that, it is important to note that if you paid for your Amazon order using a credit or debit card, it might take an additional 3 to 5 business days for the refund to be reflected in your account.
How To Get An Amazon Refund For A Late Delivery
Anyone who regularly shops at Amazon has likely experienced the inconvenience of a late package. While the online retailer used to offer a free month of Prime to members of that service when a late delivery happened, that perk disappeared years ago. Consumers who face this disappointing turn of events now might be curious about what resolution they’ll get for packages that aren’t delivered on time especially when they were guaranteed to.
It’s not a sure thing, but in some cases you can receive compensation for these late package deliveries. Be warned, though, that not all Amazon orders qualify, and those that do must meet quite a few requirements. Want to know more? Check out the facts below to see if your order qualifies and how to pursue an Amazon late-delivery refund.
Read Also: Can I Split My Payment On Amazon
Amazon Free Money Deal No : Reload $100 On A Gift Card Get $10
Once you’ve purchased that Amazon gift card and scored your free $10 Amazon credit, why not go back and earn yet another $10 credit? in a single transaction and you’ll get $10 credited to the card for free.
Note that, like the first Amazon gift card offer above, this reload offer only works once, and is limited to Amazon Prime members. The $10 award will appear in your account within three days. See the site for more details and eligibility.
Sell Or Trade To Your Friends
Another local option is to sell or trade your card to a person you know:
- Friend
- Coworker
- Family member
Since you already know each other, you might be able to get a better deal than dealing with a stranger.
Once again, Amazon gift cards are akin to plastic gold so it should be relatively easy to sell or make a trade.
Don’t Miss: Soft Reset Kindle Fire
Will I Be Refunded The Original Postage Costs
The original postage costs will be refunded if:
- You received a wrong, damaged, or defective item and return it to us.
- You return the item within the 14-day right of withdrawal.
- You return fashion items, shoes, handbags, jewellery, or watches within our 30 days right of return.
Note:Note:
Was this information helpful?
Returned On Time And As Received

Good news: You will generally get a full refund for items returned on time and in their original condition .
Bad news: You may need to pay the return shipping, possibly along with a restocking fee and taxes.
covers how long you have to return an item to Amazonusually 30 days.
Coronavirus update: Amazon is currently offering an extended return period for most items. If you placed your order anytime between March 1 and April 30, 2020, then you should have until May 31 to return it.
You May Like: Amazon Cloud Drive Sync Application
Request A Refund Through Their Website
To get your money back from Amazon Prime, follow these steps:
Do It Yourself Fba Fee Refunds
The cheapest method is to do it all yourself, manually without any software automation. The main downside, of course, is that it can be time-consuming, complex and easy to get wrong. You dont want to spend hours cross-referencing reports, then end up sending invalid claims into Amazon.
Unless you are very proficient in understanding Amazons reports, and how they relate to each other, it is best to follow a guide that explains exactly what to do, such as this $39 eBook by Ryan Grant.
A good guide will walk you through each step and provide expert advice. You will download reports from Seller Central, then cross-reference them in Excel, so you will need at least a basic level of proficiency in crunching data. If you hate dealing with spreadsheets and lookup formulas, this is probably not the right method for you.
Note that simply finding claim opportunities and submitting cases is only part of the process. Amazon is increasingly rejecting claims, or making only a partial refund, so understanding how to respond and challenge Amazons decision is an important skill to maximize refunds.
Read Also: Where Is The Amazon Gift Card Code
Know How To Identify Amazon Scam Calls And Messages
The first step is to know how to identify these scam messages, also known as phishing attacks.
“Email or text scams are an easy way for hackers to steal money by pretending to be someone you trust,” Santora explains.
An example of a phishing attempt could be an email , asking you to immediately change your password. There are several ways to tell that this email is fake. First, the sender’s email address ends in “.info”real Amazon emails will always end in “@amazon.com” or any of the emails listed here .
Next, Amazon will never ask for your login credentials or other personal information like in the email below. Messages that have a sense of urgency and are asking you to immediately take action are red flags, too. “Email should be used as a notification system, not a shortcut,” says Santora. Also, keep an eye out for any spelling or grammatical errors in the message.
Some Amazon phishing attempts may also ask you to pay by gift card or send pictures of gift cards. According to the FTC, if someone asks you to give them the numbers on the back of a gift card, it’s a scam.
How To Get A Refund On Canceled Amazon Order By Yourself
Now that we know you can and must be fully refunded if you cancel your Amazon order, lets go through some practical tips on how you can get your money back. There are two situations in which Amazon grants refunds:
- Canceled orders
- Unsatisfactory delivery
There is only one way to request a refund manually in both these cases using your Amazon website account.
Recommended Reading: How Long Does Amazon Free Shipping Take
Item Is Undamaged And Returned On Time
If you return the item to Amazon within 30 days as received in its original condition, Amazon will give you a 100% refund. However, you might need to pay a shipping fee for returning the item, restocking fees, and taxes.Item Is Undamaged but Returned LateIf for some reason, you didnt ship the item back within 30 days, Amazon can still reimburse you 80% of the total purchase price.
How Can You Speed Up The Amazon Refund Process If It’s Taking Too Long
Understandably, you might feel impatient when waiting for your Amazon refund or an update about it. But there are several things that you can do to speed up the Amazon refund process if it is taking too long.
One of the most effective strategies is to be calm and professional in dealing with your requests. After all, Amazon and its sellers deal with so many things and possibly even refund requests. So, it’s best to be as professional as possible when dealing with them.
Aside from this, you should always try to provide as much detail as possible when requesting a refund, as this can help ensure that your request is processed quickly and efficiently. For example, make sure you include the reason/s why you’d want to have a refund. It will also help to provide proof, such as images and videos if the item is defective or its listing misled you. Providing this information right off the bat helps prevent the back-and-forth of emails, making the entire Amazon refund process more efficient.
Finally, suppose you still have trouble receiving your refund promptly after trying all of the suggestions outlined above. In that case, you may also want to consider contacting the Amazon support team directly for their assistance.
Read Also: Amazon Prime Photos Download
How Long Does An Amazon Lost Package Refund Take
A refund request can take up to seven days to investigate. Amazon will send an email if your application has been approved. Once your request is accepted, you will receive a refund within seven business days. The time it takes to get your money back depends on what refund method you choose.
Payment Method |
Minimum of 10 days |
What About Digital Orders And Rentals

Things work differently with digital purchases compared to physical goods. In most cases, you can cancel any accidental purchases and easily get a refund. If you intentionally purchased a book, movie, or another digital item, and youre not happy with it, youre probably not able to get a refund.
To get a refund on an accidental digital purchase, go to the Your Orders page on Amazon, either on your computer or on a mobile device. Here, click Digital Orders, then search for the item you accidentally purchased.
Once youve found it, select Cancel Your Order or Return for Refund, and enter the reason for cancellation if you wish. If you cant cancel the item, it means youre outside the return window. Your best bet here would be to contact customer service. Note that Amazon also may limit your ability to return digital orders if you do it too frequently.
Subscriptions work differently as well. Fortunately, we already have several of these covered, like our guide to .
If youve decided to go less all-in on Amazon, we can help you there too. WIth the price increasing all the time, more people are deciding not to keep Amazon Prime. If that sounds like you, have a look at our before you get charged again.
Don’t Miss: Amazon Fire Stick Hallmark
How To Cancel Amazon Order U0026 Refund Money Directly Bank Account
How do I transfer my Amazon refund to bank account?
Log in to your Amazon account and go to the Your Account page.Click on the Order History tab and find the order you want to return.Click on the Return Items button and then follow the instructions.Once your return is processed, Amazon will issue a refund to your bank account.
Does Amazon refund to card or account?
Amazon refunds to the card or account that was used to purchase the item.
How do I get my money back from an Amazon refund?
If youre looking to get your money back from an Amazon refund, youll need to take a few steps. First, youll need to log in to your Amazon account and go to the Your Orders page. From there, find the order that you would like a refund for and click on the Refund button. Youll then be asked to choose a reason for the refund. After that, Amazon will ask you to confirm your refund.
How long does it take bank to process Amazon refund?
It can take a few days for a bank to process a refund from Amazon. This is because the bank needs to ensure that the funds are available and that the refund is legitimate.
How do I withdraw money from Amazon?Will Amazon refund my money if I cancel an order?
Yes, Amazon will refund your money if you cancel an order. However, the refund may not be immediate, and you may need to contact customer service in order to receive it.
Why does Amazon refund without return?Can you transfer Amazon balance to another account?Can you receive money through Amazon?
What Is Amazons Refund Policy Without Return
The companys Conditions of Use states that Amazon doesnt take title to returned items until it arrives at their fulfillment center. A refund could be granted without needing a return, but this is decided solely at Amazons discretion. To find out more about Amazons returns and refunds, pay a visit to the companys Returns Center.
In terms of their Physical Store Returns Policies, its important to note you can send back most goods bought at an Amazon Physical store for a full refund, no longer than 30 days since the original purchase date. Eligible items bought on Amazon.com can be sent back to a participating physical store location. You should use the Returns Center to figure out your return options for Amazon.com purchases.
Read Also: Registering Kindle With Amazon