Return Items You Ordered
You can return many items sold on Amazon. When you return an item, you may see different return options depending on the seller, item, or reason for return.
Need to return an item shipped by Amazon? Go to
To return an item you ordered:
For items sold from an Amazon seller, you’ll see Submit return request. The Amazon seller reviews return requests before issuing a refund or replacement. If you don’t receive a response within two business days, you can submit an A-to-z Guarantee claim. For more information, see .
You can view the status of a return or a refund in by selecting View Return/Refund Status next to the relevant order.
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Remove Items From Browsing History
To avoid revealing your gift ideas to the entire household, you can remove items from your browsing history. Hover your cursor over Account & Lists> Your Account and click on Browsing History. A list of things youve looked at will appear. For each item that you want to hide, tap Remove from view.
Note: If you want all searches hidden, turn off your accounts Browsing History entirely by selecting Manage history> Toggle the Turn off browsing history option to off.
How To Hide Your Amazon Orders So Your Partner Won’t Find Out What You Bought Them For Christmas
There are some easy steps you can take to keep your gifts a surprise
Are you one of those who has already ordered your Christmas gift for your other half?
Are you sitting back feeling smug that all that’s left to do is take delivery of the gift, wrap it up, and place it lovingly under the tree on December 24?
But before you feel too clever, have you made sure your digital shopping footprint won’t spoil the surprise on the big day?
If you ordered your Christmas presents using a shared family online account, it is likely that with just one simple click your spouse and kids can access a detailed account of all of your surprise purchases and anything else you’re too embarrassed to reveal.
Not only that, your order history and browsing activity are also used by Amazon’s bots to help anyone browsing on the site to offer more clues to your activity, with its simple, “you may also like” messages.
You may not realise it, but Amazon use its very own highly-refined artificial intelligence system to continuously track your purchasing and browsing history.
While this might come in handy when placing re-orders, or for tracking down receipts, if this information is leaked to the wrong eyes, Christmas surprises can be ruined.
But fear not. There is a way to make sure your secrets are kept until Christmas morning.
Whether you have an Amazon Prime account or not, there are ways to clear your Amazon order history from the default view.
Hide an Order
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Implications For Retailers And Brands
For a variety of reasons, both consumers and Amazon retailers at one point or another will likely need to cancel an order. For buyers, if an order has shipped directly from Amazon.com and cannot be modified, the package can be refused or returned to Amazon. In the case of the refusal, the courier would return the package to Amazon on the customers behalf. The order may have been placed accidentally or the shopper may have decided that they did need a certain reorder from their Amazon program.
For retailers or brands navigating the complex marketplace, an order may need to be canceled due to a supply chain hiccup, an Amazon fulfillment center issue, or a technological error. Although cancellations should not be a frequent occurrence to protect your seller performance metrics and online credibility, handling the situation appropriately and swiftly will demonstrate your commitment to the customers experience and the transaction as a whole.
Your Amazon Order Not Received What To Do About It
We’ll walk you thru every option
Youve ordered something on Amazon and wait excitedly for your package to arrive. Weeks go by with your Amazon order not received. What do you do?
Amazon has an excellent track record with getting orders to customers in record time. But problems always happen. And when they do, you need to know how to quickly resolve the issue.
Thankfully, Amazon offers lots of resources to help out in this situation.
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You Ordered An Item But It Hasn’t Shipped Yet
A Google search for Amazon delivery problems will reveal a lot of people complaining about this. What happens if you placed an order, but several days, weeks, or even months have passed, and the seller still hasn’t shipped it?
Well, don’t panic. Amazon will not charge your credit card until the order has been confirmed. Until that point, you can still cancel the order by going to Accounts and Lists > Account > Your Orders and select Cancel Order.
Americans Fear Amazon Packages Delivered From China Could Be Carrying Coronavirus
Experts said the risk is low from imported goods because the virus cannot live more than a few hours outside a human host.
The Centers For Disease Control says on its website: “Because of poor survivability of these coronaviruses on surfaces, there is likely very low risk of spread from products or packaging that are shipped over a period of days or weeks at ambient temperatures.”
Dr Elizabeth McGraw, director of the Center for Infectious Disease Dynamics at Pennsylvania State University, said cardboard boxes are not a good breeding ground for germs such as the similar outbreaks of SARS and MERS.
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Why Amazon Delivered To Wrong Address
Amazon delivers millions of packages each day, making delivering a package to an incorrect address extremely rare.
Yet, occasionally it does happen. Sometimes the error is made by a delivery driver or even a customer himself. Other times, its because of human error in entering an address at checkout.
There can also be other reasons for Amazon sending a package to an incorrect address, such as inaccurate maps.
Amazon keeps note of delivery address for its customers so all deliveries are made to correct addresses but sometimes delivery people are also prone to make mistakes because of common reasons.
These reasons are discussed below.
Is Shopping On Amazoncom Worth It
While Amazon.ca has stepped up its game over the past few years, there’s no denying that Amazon.com has more selection and better prices. But when does it make sense to shop on vs ? In my experience, it’s worth shopping on Amazon.com in two situations:
1. You want to buy something that isn’t available in Canada
Since Amazon.com is a bigger site, it only makes sense that they offer more products and more third-party sellers than Amazon.ca. If you’re shopping for something specific and can’t find it on Amazon Canada , it might make sense to see if you can order it from Amazon.com instead.
2. You’re shopping for big-ticket items
Looking for something a little on the pricy side? As is the case for most bigger-ticket items, there’s a good chance you’ll find a better deal shopping in the US than you would in Canada and the same principle applies to Amazon. It could be cheaper to buy on Amazon.com than Amazon.ca, even with duties and fees!
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Amazon Order Delivered But Not Received
If your Amazon order status states Delivered but you havent received the package, there could be a number of legitimate reasons for this. Items can be returned back to Amazon as undeliverable under the following circumstances.
- Small P.O. Box: Your delivery address is a P.O. box thats too small for the package.
- Incorrect Address: If the delivery address is missing an important piece of information, like apartment number.
- Previous Address: You mistakenly chose your old address as the delivery address.
- Insecure Location: Your house or apartment isnt a safe place to leave a package, either facing threat of weather or a hidden location where the package is easy to steal.
- Unable to Access: If delivery requires going through a buzzer or security gate and the delivery driver cant access your apartment or house to make the delivery.
- Penitentiary: Penitentiary restrictions dont allow the delivery to complete.
- Failed Delivery Attempts: Packages worth more than $1300 require a signature and after three failed attempts, the delivery driver was not able to obtain one.
- Transportation Problems: Sorting issues or label damage could cause the delivery to fail.
- Refused by Recipient: If someone at the address wasnt expecting a package and refused delivery.
Any one of these situations could have caused the delivery to fail. In these situations, the package will be delivered to Amazon and youd be issued a refund.
Why Does Gethuman Write How
GetHuman has been working for over 10 years on sourcing information about big organizations like Amazon in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Do I Do If My Amazon Order Is Not Going Through? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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What Are The Amazoncom Shipping To Canada Options
Unfortunately, items shipped from Amazon.com outside of the United States don’t qualify for free shipping, and delivery fees can add up really quickly.
If you’re shipping items to Canada, you can choose from three delivery options: standard shipping, expedited shipping and priority courier shipping. All three delivery methods are subject to a per shipment charge and a per item charge. Amazon.com breaks those charges down in this list of shipping rates to Canada. Just note that there may be additional fees for heavy or bulky items.
Find Textbooks For Way Cheaper By Looking At Amazon’s Websites In Other Countries
How It Works: Amazons main website is a great place to buy your expensive college textbooks, but what you might not know is that Amazons websites in other countries like France usually have the books you need for cheaper. You can even use Cheap River to see a books prices across the world and find the best deal, making that $225 biochemistry book $98.
Things To Remember: International editions of U.S. textbooks are usually in English, but sometimes things like page numbers and chapter questions can be different.
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New Accounts May Be Illegitimate
Despite being inundated with fake sellers and accounts, Amazon is surprisingly diligent in policing its marketplace: if it sees a spike in reports, it will remove a sellers privileges without hesitation. To combat this, fake sellers play the numbers game and run multiple accounts at a time. This means that the majority of scammers dont keep an active account for more than a few days, two weeks at most. So it follows that almost all of the truly fraudulent sellers on the site will be labelled with the just launched badge on item listings and on their seller profile. Again, just because a seller is new doesnt mean its illegitimatebut combined with other warning signs, its a good reason to steer clear.
If A Price Seems Too Good To Be True It Probably Is
Just like pretty much any exchange market for the last few thousand years, hucksters on Amazon know that the best way to catch the eye of buyers is with a good price. Amazon often offers items for sale at a significant discount over other vendors thanks to bulk purchasing and efficient distributing, but if you see something for sale from a non-Amazon vendor thats marked at half off the regular price or more, be extra careful. If its combined with one or more of the red flags elsewhere on this list, its not worth the risk.
Get Shipping Notifications Make Donations And More
Alexa and Amazon Pay make everyday activities a little easier. For example with Alexa Delivery Notifications through participating merchants, you can keep tabs on deliveries just by saying, Alexa, Wheres My Stuff.
And if youre headed to the movie theater, you can skip the lines. Start by asking Alexa, ask Atom for movie tickets, to purchase tickets and order concessions using your voice.
You can also support a 2020 presidential candidate through Alexa, or donate to a charity of your choice by saying Alexa, make a donation. And soon youll even be able to pay your utility bills with just your voice using Amazon Pay with Alexa.
How Do I Check Which Size Has Been Ordered
Following on from your post about variations and placing the size in the title, I have a query. I have sold an item but as there is no size in the title, I am now finding it difficult to tell which size has been ordered. Can you help? Also, how do you post a new item with size variations but a new title for every size?Thanks Thanks,
Thanks for your post.
Can you give me the ASIN of the item please? I can locate the size for you.
Ill post a more detailed comment in a little while
As I will be leaving the office soon I would recommend that you phone us to get the size of the item. If it is for the order currently unshipped with SKU: N9-72L3-222D then it is size 14 but I cannot be sure if this is the correct order you are referring to.
I would recommend that you update each individual listing. From looking at the edit details there have been no sizes specified for the items in the Size field or in the title.
You can update the listings manually through edit details or through a partial update using an upload file.If you would like more detailed information regarding the upload please let me know and I will give you step by step instructions.
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When You Send A Gift To Amazon Does The Sender Know
You can sendgiftstheyAmazonAmazongiftyouknows
. Also, how do I know who sent me a gift from Amazon?
Go to the Online Returns Center. Select Return a gift and sign-in with your Amazon account. Enter the gift order number and select Search.
Also Know, does Amazon notify you when someone buys something off your wishlist? Amazon will inform you about that before you buy it. However, if you want it to stay a secret, the recipient will not be notified. The good thing is that Amazon will tell you if the person you wish to receive the gift already bought the item through his or her profile.
Just so, can I send a gift from Amazon anonymously?
Sending gifts anonymously from Amazon. Amazon requires you to key in your billing address to authenticate with your credit card company. This address will be displayed on your invoice which in turn is sent to your gift recipient, which is not really helpful. 3) Use this gift redemption code when your check out.
What does this is a gift mean on Amazon?
Answered Jan 5, 2018 · Author has 52 answers and 296.9k answer views. Originally Answered: What does ” this item contains a gift” option means when it appears during the purchase of any product on Amazon? It means Amazon is asking you if the order you are trying to place, contains a gift for someone.
How To Cancel An Amazon Order On The Website
1. Go to the and log in to your account.
2. Click “Returns & Orders” in the top-right corner of the homepage.
3. On the “Your Orders” page, find the order you want to cancel. Click the option to the right of the item that says “Cancel items.”
4. On the next page, you may be told that your cancellation isn’t guaranteed, but there’s still no harm in trying. Scroll down and select your cancellation reason from the drop-down menu. Under “Cancel Item” on the right side, make sure the box next to the correct item is checked. Then, click “Cancel selected items” at the bottom-right of the screen.
5. From there, you’ll be sent to a confirmation screen and an email will be sent to you detailing your cancellation request. You’ll receive another email when it’s determined whether or not your order could be successfully cancelled.
Note: You’ll be notified of your cancellation status generally within an hour or so, though the time varies depending on whether your item was sold by Amazon or by a third-party seller, in which case you would need to contact the seller to determine your order status.
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