Amazon Sellers: Phishing Scams
Amazon sellers have reported a rise of fraudulent calls, emails and text messages, claiming they are from Amazon. Although they may have their own approach, these scammers will always ask for sensitive information about your accounts such as passwords and bank account numbers.
Although you might think that you have a great eye for spotting scam emails, their techniques are becoming more sophisticated. Todays scammers use expert design to imitate Amazons emails. Take a look at this scam email sample from the Amazon Seller Forums.
Similar to this, merchants reported fake phone calls from Amazon services claiming they were reporting a suspension of their account. This was apparently done after Amazon changed its policy on calling account holders before suspending accounts.
One seller claims that some of these fraudsters have learned how to use Amazon Seller Services as their Caller ID. They will often report suspicious activity to your account such as a false log-in or an account error and then ask for sensitive information to verify your account.
There are also issues regarding how scammers get your number. Even if you dont fall for the scammers call, it is recommended that you update your account information, such as passwords and phone numbers, immediately.
How To Protect Yourself From Amazon Scams
- Do not click suspicious links in emails or text messages.
- Do not give your personal information out via phone, email, or text.
- Scan emails for grammatical errors and/or spelling mistakes.
- If you receive an email, check the senders email address to see if its legitimate.
- Report any scam messages you get to Amazon.
- Double-check everything. If you get a message about an order, check if its listed under the Your Orders section in your account. Compare the details and see if its legitimate.
- Keep up with the news and do your research on any new Amazon scams that may come up.
- Trust your gut. If you have doubts about the messages legitimacy, dont engage with it.
Remember, if you have questions about a message you received that seems to be from Amazon, you can call their customer service line at 1 280-4331 to attempt to verify its legitimacy.
- Ray Walsh, privacy expert at ProPrivacy
- Federal Trade Commission: Fake calls from Apple and Amazon support: What you need to know
- Better Business Bureau: BBB Warning: You got lucky and won a raffle from Amazon!? Watch out its another scam
- : Identifying Whether an Email, Phone Call, Text Message, or Webpage is from Amazon
- Ryan ORamsay Barrett, founder and CEO of ORAM Corporate Advisors
- : Common gift card scams
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What’s The Problem With Spam
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Bank deposit accounts, such as checking and savings, may be subject to approval. Deposit products and related services are offered by JPMorgan Chase Bank, N.A. Member FDIC.
How Do I Check My Email For Spam
To check your spam folder: Log in to the AOL service. Click the E-mail menu and then Spam folder. Your spam folder will open and show a list of all messages marked as spam.
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Paste It In A New Text And Send To Spam
Eradicate them, huh? Sounds like someone in another country is using Google translate
Regardless of your mobile provider AT& T, Verizon, T-Mobile the top ones all use this 7726 number for reporting spam texts.
iPhone users: You can also press and hold on the message, click more beneath the message, then click the forward arrow at the bottom right corner of your screen to forward message right to to SPAM.
What Happens If You Get Scammed By Someone Using Your Phone
All your text messages, phone calls and 2FA codes are now sent to the hacker’s phone, not yours. If you have access to bank accounts and other applications associated with your phone number, you can now access those as well. Many location-based systems will think you’re just calling the scammer from their phone number.
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What Is Spam Number
If it is a text message, you can copy it and forward it to 7726 . This improves your telephone company’s ability to filter spam messages. By pressing the logout button or contacting the scammers in any way, you indicate that your phone number is valid and that you will respond.
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What To Do If You Receive A Phishing Email
If youve been unfortunate enough to receive an email threat, and youve learned how to identify a phishing email, how can you respond safely? Well, theres one thing that you definitely shouldnt do. Never respond directly to the sender.
Never respond directly to the sender. All youll do is confirm to the sender that you are a genuine email contact.
It might be tempting to tell them how you feel, but this is almost always an error. All youll do is confirm to the sender that you are a genuine email contact, resulting in a torrent of phishing content further down the line.
If you are a part of a larger body like a University department or company, the best course of action is to report the phishing attack to the IT team, who can carry out virus checks and make sure your security systems are up to date.
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How Can I Protect Myself From Phishing Attempts
Legitimate businesses do not solicit user account information via email. If you receive an unexpected email that appears suspicious, remember:
- Do not click on links in phishing or spam emails
- Do not open any attachments
- Do not reply to a phishing or spam email
- Contact the company directly to validate the email
Do not use any contact information listed in the suspicious email. Instead, open a web browser and go directly to the companys website.
If you have any questions or concerns, please contact the UCF Information Security Office by email at or by calling 407-823-2711.
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These signs can help you identify phishing emails – the sender’s email address or phone number doesn’t match the name of the company they’re claiming. The email address or phone number you contacted is different from the email address or phone number you provided to this company. The link of the message looks correct, but the URL does not match the company website.
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Report A Phishing Email
We take phishing and spoofing attempts seriously. If you receive correspondence you think may not be from Amazon, please report it immediately.
To report a phishing or unsolicited email to Amazon, do one of the following:
- Open a new email and attach the email that you suspect is fake. Send the email to .
Note: Sending the suspicious email as an attachment is the best way for us to track it.
- If you can’t send the suspicious email to us as an attachment, you can forward it to .
Note: Amazon can’t respond to you personally when you write to , but you may receive an automatic confirmation email.
Note : If you want to know more about Identifying whether an email, phone call, text message or webpage is from Amazon,
If you have security concerns about your account, .
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Most Common Phishing Email Examples
If you arent sure how to detect phishing emails, checking out some phishing email examples is definitely recommended. Theres no single template for these emails, but there are some categories which appear again and again.
1. Spear fishing
Spear fishing is a very precise form of phishing, where attackers work hard to include personal details such as the names of colleagues, past purchases, and contact information. By doing so, these emails try to establish a personal connection with the recipient. They tend to be associated with social networks like LinkedIn, where users regularly receive unsolicited emails from recruiters.
Pharming is one of the most devious kinds of phishing attack. In these attacks, phishers actually poison the DNS server of a website and redirect users to the site of their choice. So the links in phishing emails can seem totally accurate, but they can still send users to dangerous sites. This makes it very important to take care when clicking any email links.
3. Simple deception
The classic answer to the question of what is a phishing attack, simple phishing emails are just generic appeals to take a particular action. In the past, they may have told stories about long-lost relatives in distant countries, and sudden inheritances. Nowadays, those stories have less power, and other narratives are employed. So always be skeptical about people contacting you out of the blue.
5. Cloud phishing
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How Do I Report Spam In My Messages
- Open your messaging app. Open the messaging application you use to send text messages.
- Open a conversation that contains a spam message. This may differ depending on the SMS application you are using, but most messaging applications
- Long press on a spam message. Long press on a spam message, more options will appear.
- Enter 7726 as the recipient. Enter 7726 as the recipient in the To field. 7726 is the short code for the GSMA spam reporting service.
How Can I Report A Phishing Email
Unfortunately, the frequency of phishing attacks has risen exponentially in the past year, with fraudsters trying to take advantage of the challenging circumstances created by the pandemic. In the UK for example, there was a jump in the number of phishing attacks mimicking the National Health Service website design and layout, using the COVID-19 vaccine rollout via email and text messages to lure people to share their personal information.
Email scams are one of the most common ways personal details are stolen. So, its very important that youre able to recognise one in order to avoid becoming a victim. Heres what you can do.
First of all, you need to be extra cautious when you receive emails from a site asking for your personal information. If your bank for example emails you, they will never ask for details such as your online banking username and password. So, if you receive an email that looks like its coming from your bank but is asking you to share sensitive personal details, its very likely a scam. If you get this type of email, dont click on any links or reply to the email until youve confirmed that its real.
Heres a couple of quick things to check for in a suspicious email:
How to report a phishing email
Heres what to do if you use Gmail:
- Sign in to your Gmail account on your computer or mobile device
- Open the message
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Phishing Attack Blends Spoofed Amazon Order And Fraudulent Customer Service Agents
A new multistage phishing campaign spoofs Amazon’s order notification page and includes a phony customer service voice number where the attackers request the victim’s credit card details to correct the errant “order.”
The campaign, highlighted in new research from Avanan on Thursday, underscores how phishing attacks are growing in sophistication by using a combination of email and voice lures and leveraging popular brands such as Amazon to scam potential victims.
Gil Friedrich, CEO at Avanan, now owned by CheckPoint, says that starting in October, Avanan observed a new attack in which the attacker spoofed a typical Amazon order notification page.
The attack works like this: The victim receives an email showing their supposed Amazon order that totals more than $300. The victim, realizing they didn’t place the order, clicks on a link in the email, which takes them to the actual Amazon website. A customer service number in the phishing email, which has an area code from South Carolina, doesn’t answer when they try to call.
After a few hours, the attackers call back from India and the phony customer service rep tells the victim they need to give their credit card and CVV number in order to cancel the invoice.
This results not only in monetary gain for the hackers, but serves as a form of phone number harvesting for the attackers, allowing them to carry out further attacks over the next several weeks via voicemail or text messaging, Friedrich explains.
How To Spot And Report Amazon Phishing Scams
Sending Amazon phishing emails is one of the most popular fraudulent strategies. Unfortunately, fishing is quite an old approach. Most users know its signs quite well, but the number of victims doesnt tend to subside since fraudsters come up with more and more sophisticated tricks to make a phishing email look like an authentic one.
As a rule, a phishing email looks like an official letter from Amazon. Still, take a more attentive look. You will be able to notice some almost invisible signs which make an email fraudulent and quite dangerous. Also, fraudsters can call the sellers by phone call or text message, claiming to be from Amazon and asking to provide personal data.
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Phone Calls About Your Amazon Prime Account
Walsh says people must watch out for a specific scam involving a phone call regarding your Amazon Prime account. Typically, the scammer will call someone and tell them that a Prime account has been taken out under their name. Theyll then transfer the unsuspecting customer to someone claiming to be an Amazon customer support agent but is actually a scammer trying to steal their personal data. They can also try to get the customer to do something dangerous. attempt to coerce them into installing remote access software that gives the scammer direct access to their machine to steal personal information for the purposes of engaging in fraud and identity theft, Walsh explains. By the way, if you receive a phone call you dont recognize from one of these area codes, it could be a scam call.
How To Report Amazon Phishing Email
When you receive an email you suspect is sent by hackers, you should send a separate email to the Amazon fraud team specializing in dealing with cybercriminals. To send an email to Amazon, you should take the following steps:
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Dont Fall For This Popular Amazoncom Phishing Email
The email may be part of a complicated email phishing scam that uses fake emails, texts or copycat websites to lure people into sharing personal information like their passwords, account numbers and Social Security numbers.
Armed with an Amazon.com login ID and password, a scammer can easily rack up thousands of dollars in illicit purchases or divert merchandise from one address to another.