Thursday, November 24, 2022

What Is Amazon Key Delivery

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Amazon Key: Everything You Need To Know

Amazon Key Program Would Allow Delivery Person Inside Your Home

With online shopping and home deliveries becoming more and more popular, porch theft;is also on the rise. To protect the packages on your doorstep from getting into the wrong hands, Amazon created , a high-tech package delivery system that allows delivery personnel to enter your home and drop off packages rather than leaving them out in the open for thieves to potentially steal. While it seems some people are hesitant;about the idea of letting strangers into their homes, there are many potential benefits to Amazon Key. If youre ok with a delivery person putting your package inside your front door rather than outside, Amazon Key might be a good fit for you.;Heres everything you need to know about Amazon Key.

How Does It Work

Youll need to install the Cloud Cam within 25 feet of your smart lock and facing your front door. Youll then need to download the Amazon Key app on your phone and follow the instructions for setup, including inputing your home address. After that, you should be ready to get started.

On delivery day, youll receive a notification in the morning with a 4-hour window for when the driver will arrive at your home. Right before the driver arrives, you will receive a notification and watch the delivery happening live if you want . The driver will knock first and then request to unlock your door with their handheld scanner. Amazon then verifies that the package belongs to the address and the driver is near the door, turns on Amazon Cloud Cam, and unlocks your door. The driver doesnt get any codes to open the door. The delivery person then leaves the package just inside the house, closes the door, then leaves. The smart lock automatically locks once the delivery person has closed the door and left.

Got an existing security system? Amazon Key wont be able to work in conjunction with that, so if you have an alarm that goes off anytime the door opens that requires a code to turn off, youll need to disarm that before the delivery happens.

Will Customers Trust Amazon Enough For This Service To Work

Amazon Key may turn out fine, with no security problems, but copycat services from other retailers using less secure hardware will likely mean the ‘secure home access’ market will prove controversial. As it should, according to some.;

“Until Amazon can prove that this delivery service works well, without anyone being burgled, via independent commentary, I do not believe the majority of people will be interested in such a risky proposition,” says Munson. “If Im wrong in that assessment, then the government, schools and security industry has a heap load of work to do on security training and awareness.;

What Munson is saying is that the Internet of Things is not safe, but there’s another, less talked about problem with Amazon Key that pretty much kills it dead for a huge number of homes: pets.;

Just under half of all homes in the US and the UK have either a dog or a cat, and the thought of them escaping because a stranger opens the door will be horrifying. It may have little to do with the smart home, but for those millions of households, the remains a much more palatable idea. ;

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Is There A Security Risk

Amazon Key is being marketed as making online ordering ultra-convenient, but some think it could be a security risk waiting to happen.;

In theory, the new delivery service launched by Amazon sounds great for consumers missed deliveries must be one of the biggest gripes among the generation that likes to buy everything online,” says Lee Munson, security researcher for

In reality, it sounds like it may be a classic case of convenience trumping security. Staff-vetting isnt totally fool-proof, smart locks can malfunction, and the majority of smart home products should come with a warning on the box, because many manufacturers appear to prioritise sales over security.”;

It might look like Amazon is thinking about its customers with Amazon Key, but there’s a lot more to this new service than pain-free deliveries; this is part of a battle for the future based on largely unproven tech.

Who Will Be Able To Enter Your Home With Amazon Key

Amazon now lets drivers drop off deliveries inside your ...

When Amazon designed the Key system, they werent only considering the companys own deliveries. The company also planned for the possibility of allowing people to let professional service providers into their homes, as well. For example, you could hire a dog walker to stop by once a day and take Fido for a walk, and you wont have to be home to open the door. As of now, Amazon is planning to allow the 1,200 companies in its Home Services program to enjoy the benefits of the Key service. Companies in that program include repair personnel, cleaning services, pet sitters, and more.

Amazon Key also allows you to send codes to people of your choosing to let them come and go even if youre not at home.

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Amazon Key Security Issues

Some researchers have reported a potential security flaw with Key because an intruder could potentially disable the Amazon Cloud Cam and hack the smart lock to gain entry. To address this concern, Amazon Key uses multifactor authentication with one-time passwords, and the service will not open the door if the camera is offline.

Amazon in-car delivery does not require the use of a camera or special key to


security. Instead, it relies on a connected car service such as GM’s OnStar or Volvo On Call. As long as the customer parks their car within a two-block radius of their regular delivery address, the delivery driver will be able to find it and ask the service to unlock the vehicle for package delivery. The service will also relock the vehicle when the delivery is complete.

In the future, Amazon is expected to expand its service to allow other designated service providers, such as dog walkers or cleaners, to access a residence or business through Key. Amazon launched Key on Nov. 8, 2017, in 37 U.S. cities.

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Creation Of The Amazon Key

It is an unfortunate fact that thievery is on the rise especially as the e-commerce industry has boomed and been steadily growing in popularity year over year. According to C + R Research, 43% of individuals in 2020 that were surveyed had had a package stolen from their porch in 2020. 61% knew someone that this had happened to and a striking 43% of respondents had known that this had happened to a neighbor.;

With this much package delivery and safety left to chance, Amazon saw the window of opportunity for innovation and customer support thus launching the Amazon Key.;

Also Check: How To Use Amazon Hub Locker

Everything You Need To Know About Amazon Key In

You may be wondering what the buzz is all about with in-car delivery using Amazon Key. Lucky you, we’re going to break it all down with this guide. Keep reading to see how you can turn your car into a mobile locker while it’s parked in your driveway or in a parking lot while you are at work.

What is Amazon Key?For starters, Amazon Key is an app that allows you to lock and unlock your front door from your phone. It also gives you the flexibility to receive package deliveries right inside your home or car. Unlock the convenience of worry-free, flexible delivery with the .

What is Amazon Key In-Car Delivery?It’s a new addition to Prime Delivery that allows us to deliver your packages inside your car while it’s parked in a street-level, publicly accessible space. It’s perfect for while you’re at work, and it greatly reduces the inconvenience of missed deliveries or trips to the local post office to collect packages. This delivery option is not available for vehicles parked in garages with restricted entry or multi-level or underground garages due to lack of GPS signal for in-car delivery.

Who can unlock my car using the Amazon Key App?Really, it’s just you who can control your car access with the Amazon Key App. Amazon will authorize the delivery driver before your vehicle is unlocked only when you have an in-car delivery. No special access or keys are given to the driver. You can also block car access from the Amazon Key App if you change your mind on delivery day.

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Amazon HUB

What is an Amazon Hub Apartment Locker?Amazon Hub Apartment Locker is a comprehensive solution that frees you and your staff from daily package management, from high-rise buildings to garden-style apartments. The Hub does not require an Amazon Prime membership and does not charge a fee to your residents.

How is Amazon Hub Apartment Locker different than the Amazon Hub Lockers?Amazon Hub Locker is open to all Amazon customers and only accepts Amazon packages. The Apartment Locker is only available to your residents, not open to the public, and accepts packages from anyone.

How can I get an Amazon Hub Apartment Locker?Call 480-352-7598 or click below to schedule your free consultation.

Amazon Locker

What is Amazon Locker?Locker is a secure, self-service kiosk that allow you to pick up your package at a place and time thats convenient for you even evenings and weekends. No more worrying about packages left at your door while youre out.

Why Amazon Lockers Are Important?With locations in over 900 cities and towns in the U.S. including convenience stores, local groceries, apartment buildings and Whole Foods Market, you can now pick up & return packages at a time and place thats convenient for you.

How can I find an Amazon Locker?To search for Amazon Lockers near you,go here.

Want To Get Locker Setup At Your Business?Call 480-352-7598 to speak to a Amazon Locker Specialist or click below to schedule a free consultation.

Also Check: How To Find Channels On Amazon Prime

Installing The Amazon Key Home Kit

You can either install the Amazon Key Home Kit yourself or pay a professional to install it for you. Search with your zip code to see if professional installation is available in your area. It costs an additional $140.;

A local provider did install the kit for me at my house, scheduled through . He was very knowledgeable about the camera and the smart lock and installed them both quickly.;

Seven of the eight lock options — including the Assure Smart Lock Touchscreen I chose — require a complete replacement of your existing deadbolt. That’s easy enough to swap out, in theory, but my front door didn’t sit perfectly flush with my doorframe. The installer spent time working on that to make sure the lock would open and close on its own, without someone having to nudge the door to ensure a clear path for the deadbolt.

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    Introducing Amazon Key A New Level Of Delivery Convenience For Prime Members

    Available initially in 37 cities across the United States, Amazons innovative new service enables in-home delivery at no extra cost

    Amazon Key also allows customers to grant secure home access for guests and, coming soon, tens of thousands of service providers, such as Merry Maids, Rover and professional services from Amazon Home Services

    Amazon Key includes the Amazon Key app, a smart lock and the companys newest device, Amazon Cloud Cam, an intelligent indoor security camera

    SEATTLE—- Amazon today announced Amazon Key, a new service exclusively for Prime members that radically improves the convenience of receiving deliveries. Amazon Key enables in-home delivery and secure home access for guests and service appointments.

    Amazon Key will be available on November 8 in 37 cities and surrounding areas across the U.S., with more locations rolling out over time. Delivery is available on tens of millions of items sold on and the delivery is available at no extra cost for Prime members. Amazon Key works with Same-Day, One-Day, Two-Day and Standard Shipping. Once set-up is complete, receiving in-home delivery is as simple as a click: customers select in-home while shopping and Amazon handles the rest. No passcodes, no fuss.

    Customers can visit to check eligibility, pre-order the Amazon Key In-Home Kit and schedule free professional installation.

    About Amazon

    No Customer Support And Drivers Dont Deliver Consistently

    Amazon Key Delivery Demo

    Ive selected the last 6 or so deliveries to be completed using the Key delivery method where the driver should be dropping the package off inside my garage which happens to be in the back of my home. Inevitably, I see the drivers just drive to the front of my house and walk to my front porch and just report that Key wasnt working properly. There have been times where Ive purposefully left the garage door open and they dont even pretend to check. Upon researching how to file a complaint on the website, the instructions just direct you to reach out to customer support via the Key app, which conveniently is a blank screen right now. As someone else put it, its a great idea but its only as good as the delivery drivers who honor it.

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    Why Is Amazon Launching This Service

    It’s also very easy to be cynical about why Amazon Key is being launched.;

    Exclusive to Prime members, it’s an attempt like ; to persuade as many people as possible to pay a monthly fee for the privilege of faster deliveries. ;

    Then there’s the cost of the Amazon Key In-Home Kit, which includes an Amazon Cloud Cam and a compatible smart lock from Yale or Kwikset. The price for both starts at $249.99, which does include free professional installation. So the initial set-up costs go straight into Amazon’s coffers, too.;

    However, neither is the main reason why Amazon Key has been created; this is about the future of shopping.;

    “Its a strategy to create subscriber engagement, spend, and loyalty for Amazons services and ecosystem,” says Walmsley. “As the home automation market continues to grow at rapid speed, new innovations and digital access control systems will become readily available for consumers. Amazon is seeking to take advantage of the intersection of home automation and innovative online shopping services.”;

    What Features Are Available With The Key Smart Garage Kit

    The Key by Amazon Smart Garage Kit enables everyday monitoring and control of your garage, and in-garage deliveries. With the Key by Amazon Smart Garage Kit, you can monitor the status of your garage door through the Key app. With a compatible camera you can watch motion videos or a live stream of anyone who enters and exits your garage. Prime members who live in eligible zip codes can receive eligible Prime items inside their garage .

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    Amazon is tired of ringing doorbells.

    The online shopping giant is pushing landlords around the country sometimes with financial incentives to give its drivers the ability to unlock apartment building doors themselves with a mobile device.

    The service, dubbed Key for Business, is pitched as a way to cut down on stolen packages by making it easy to leave them in lobbies and not outside. Amazon benefits because it enables delivery workers to make their rounds faster. And fewer stolen packages reduces costs and could give Amazon an edge over competitors.

    Those who have installed the device say it reduces the constant buzzing by delivery people and is a safer alternative to giving out codes to scores of delivery people.

    But the Amazon program, first announced in 2018, may stir security and privacy concerns as it gains traction. The company said it does background checks on delivery people and that they can unlock doors only when they have a package in hand to scan. But tenants may not know that Amazon drivers have access to their buildings front doors, since Amazon leaves it up to the building to notify them.

    Ashkan Soltani, a privacy researcher who was a senior tech adviser to former President Barack Obama, said that any device connected to the internet could be hacked, including the Amazon one, and bad actors could try to unlock the doors.

    Amazon didnt respond to questions about potential hacking.

    I would have paid to have it done, Girard said of the Amazon device.

    Does My Driver Get Unlock Codes To My Home

    New Amazon Key Will Allow Package Delivery Inside Your Home | NBC Nightly News

    Due to the design of the Amazon Key functionality, your driver will never have access to your keypad code or any other virtual codes to get into the home after the delivery is complete. The process for the delivery is complex and takes place in Amazons database.;

    Amazon drivers have been given handheld Amazon Key scanners that allow them to access your door and have the two devices communicate to complete the delivery.;

    Amazons database then:

    The Delivery: Beware Of Dog

    Amazon left my package outside my door instead of bringing it inside, which surprised me.

    I called a spokesperson who explained that this is what a delivery driver is trained to do if he or she hears a barking dog or clawing at the door. It’s safer for the driver and prevents a dog from running around the neighborhood. On the other hand, I was kind of bummed since I expected the package to be delivered and didn’t think my 10-pound dog would be much of a problem. I’d left a note in the app explaining that I had a small dog.

    In a second delivery, which arrived later at night, the Amazon Key worked as expected and my package was dropped off inside my door. That worked because my alarm was off, which brings me to my next point.

    Amazon Key can’t deactivate your security system. You’ll need to turn that off the day you’re expecting a package. Amazon wouldn’t comment if it’s working to embed this support with in-home security systems, but it would make perfect sense to do so.

    Behind the scenes, Amazon has adopted its delivery application to work with Amazon Key. That means the delivery person doesn’t have a permanent code to access your house. Amazon makes sure the driver is at the right house with the right package and then gives them access. They’ll unlock the door, the camera will begin recording for security purposes, and the delivery driver can’t move on to the next delivery until your door is closed and locked properly.

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